SHAPING THE FUTURE OF THE WEALTH MANAGEMENT INDUSTRY
The wealth management industry is undergoing rapid change thanks to a booming economy, asset options, changing client expectations and technological innovation. Global assets under management (AUM) projected are already expected to exceed $145 trillion by 2027, digital transformation is reshaping how firms deliver personalized services. In 2023, over 70% of clients indicated a preference for hybrid advisory models combining human expertise with AI-powered tools, reflecting the growing importance of technology in building trust and transparency. There are over 4,000 registered firms in the US alone that are competing for affluent clients.
To stay ahead in this evolving marketplace, wealth management firms must reimagine their approach to client acquisition, retention, and service delivery. Strategic investments in FinOps, Customer Success, Sales & marketing driven by advanced analytics and personalized digital experiences are essential to deepen client relationships, boost operational efficiency, and drive long-term enterprise value. Wealth management firms that align innovation with client needs will be best positioned to lead in this new era of wealth management.
SERVICES
Delivery model
1
Define
The Define phase in wealth management captures existing status and supports in developing strategies to maximize financial growth and optimize operational efficiency for customers. Customer success teams design customized strategies that are focused on building strong, long-term relationships and high client satisfaction. Sales and marketing efforts are aimed at increasing brand recognition, attracting high-net-worth individuals, and refining revenue models that are tailored to client needs. FinOps creates financial frameworks to support consistent growth through asset management, advisory fees, and other investment revenue streams.
2
Deploy
In the Deploy phase, wealth management firms execute the strategies created in the design phase. Customer success leverages CRM systems and data analytics to track client interactions, improve satisfaction, and drive retention. Sales and marketing teams execute targeted campaigns, manage client communications, and optimize lead generation strategies. FinOps ensures efficient budgeting, resource allocation, and financial planning, balancing client interests with firm profitability and sustainability.
3
Deliver
The Deliver phase focuses on realizing the outcomes that were set in the design phase. Customer success evaluates client retention, satisfaction, portfolio growth, and lifetime value. Sales & marketing track KPIs such as assets under management, client acquisition, revenue growth, and the ROI of marketing campaigns. FinOps oversees the financial health of the customer by increasing profitability ensuring cash flow stability and managing resources efficiently to support the long-term success of the wealth management business. The insights from the phase are used to refine strategies in the subsequent Design phase, driving continuous growth and improvement.
why choose nextaccel
- Subject Matter Expertise: NextAccel has team of global experts including industry leaders from the Med-Tech Industry who have been pioneers and have led these business functions and have illustrious industry experience
- Strategic Impact: Each service is designed to directly contribute to revenue growth, profitability, and operational excellence, driving valuation.
- Regulatory Expertise: Prior expertise in navigating complex compliance landscapes, including FDA and HIPAA regulations, to reduce risks and maintain market access.
- Measurable Impact: Clients achieve improved customer satisfaction scores, higher lifetime value, and enhanced retention rates.
PATH TO SUCCCESS